August 19, 2020 • 25m
It's the winter of 2019, and the airport is having its busiest year to date. This is Heathrow before lockdown, where the Aviation ...Read more
August 26, 2020 • 25m
Returning to Britain's busiest airport with the familiar face of airside officer Ian, who has a close shave out on the runway. Vet...Read more
September 2, 2020 • 25m
It's a day like no other, with one octogenarian forcing herself into the country under the watchful eye of Passenger Experience Gu...Read more
September 9, 2020 • 25m
Heathrow's heroes deal with the UK's worst winter storms. Whilst winds rage out on the airfield, and safety officer Rachel with ai...Read more
September 16, 2020 • 25m
Border Force Kat decides whether to allow a holiday-maker arriving with little money and a confusing story into the UK. Meanwhile ...Read more
September 23, 2020 • 25m
In the coloured lanes of customs and excise, we rummage through carry-on luggage on the lookout for secret stashes. Virgin Atlanti...Read more
September 30, 2020 • 25m
It's all upgrades and upper class at Heathrow as Virgin's clubhouse manager Holly showers passengers with her VIP treatment Valent...Read more
October 7, 2020 • 25m
At Britain's busiest border, officers Kat and Tracy help a student from India who's arrived with no fixed abode, while on the airf...Read more
October 14, 2020 • 25m
At Heathrow's Terminal Four, new airline on the block Vietnam Airlines are battling baggage woes in the lead up to the holiday per...Read more
October 21, 2020 • 25m
It's all smells at Heathrow's Terminal 3 with a new restaurant, and Border Force dog Jessie sniffing out thousands of pounds. Mean...Read more
October 28, 2020 • 25m
Answering the question of whether you could pick up someone else's boarding card and take a trip around the world. Plus, some plan...Read more
November 4, 2020 • 25m
There's something smelly in Cargo that Border Force have to get to the bottom of. Passenger Experience Manager Harry rushes to a g...Read more