April 14, 2025 • 44m
The team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could make it ha...Read more
April 15, 2025 • 44m
The team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charged an 82-ye...Read more
April 16, 2025 • 44m
The team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.
April 17, 2025 • 44m
The team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers left fear...Read more
April 18, 2025 • 44m
The team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers to help, ...Read more
April 21, 2025 • 44m
The team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelled their bank card.
April 22, 2025 • 44m
The team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of pounds out of pocket.
April 23, 2025 • 44m
The team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose the other p...Read more
April 24, 2025 • 44m
How a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break the spell.
April 25, 2025 • 44m
The team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-star trip to Cape Verde.
April 28, 2025 • 44m
The team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order to stop her spending.
April 29, 2025 • 44m
The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.
April 30, 2025 • 44m
The team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.
May 1, 2025 • 44m
How a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.
May 2, 2025 • 44m
The team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.
November 10, 2025 • 43m
The team investigate who is responsible for the costly surprise of knotweed facing one couple when they bought their dream home.
November 11, 2025 • 43m
How sending a parcel cost one man more than £1,000 because the courier said he got the measurements wrong.
November 12, 2025 • 43m
The team investigate who is responsible for the mystery cracks in laptop screens that left a trail of angry customers.
November 13, 2025 • 43m
The families unravelling the family trusts set up decades ago to protect an inheritance, but which are now proving complex and costly.
November 14, 2025 • 44m
The team investigate the cases of holidaymakers left stranded when their travel company went bust, even though it appeared to be ATOL-protected.
November 17, 2025 • 44m
The team investigate the life insurance policies that have left some customers in the lurch, including the woman whose insurer doe...Read more
November 18, 2025 • 44m
The team take on the case of the homeowner who claims a broadband company installed a new telegraph pole without warning, which le...Read more
November 19, 2025 • 44m
The investment scheme that went wrong, after nearly 200 victims believed they were buying a holiday lodge connected to a well-known brand.
November 20, 2025 • 44m
The team take on the case of electric vehicle drivers who say their energy provider couldn’t connect them to the best tariffs beca...Read more
November 21, 2025 • 44m
The team investigate the cases of holidaymakers who say the reality of their trips was far from what was advertised by the travel company.
November 24, 2025 • 44m
In the first of five special episodes for BBC Scam Safe week, the team investigate the fake bank accounts all registered in one Cheshire street.
November 25, 2025 • 44m
In another special episode for BBC Scam Safe week, the team hear the incredible story of one Edinburgh woman left devastated when ...Read more
November 26, 2025 • 44m
A viewer contacts the team after suspecting the online task work he’s been completing could be a scam.
November 27, 2025 • 44m
A victim of a huge international investment scam network meets one of the investigative journalists who uncovered it.
November 28, 2025 • 44m
A man whose home address is hijacked by a fraudster using the name Michael Jackson receives traffic fines and a visit from a baili...Read more
January 5, 2026 • 43m
The team investigate the use of facial recognition software on Britain's high streets after a woman from Salford is falsely identi...Read more
January 6, 2026 • 44m
The team sniffs out the truth about the glossy online pet store selling treats for dogs, which despite been banned from trading is...Read more
January 7, 2026 • 43m
The team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by letter.
January 8, 2026 • 43m
The team visit a Portsmouth suburb that has been repeatedly targeted by doorstep cold callers trying to charge thousands of pounds...Read more
January 9, 2026 • 44m
A couple from the Wirral say their dream cruise holiday was ruined when a leaky pipe above their cabin covered them in foul-smelli...Read more
January 12, 2026 • 43m
The team takes on the case of an Elvis superfan who says an immersive experience with the 'King' was far from what was advertised.
January 13, 2026 • 44m
The team investigate the case of the energy company that still refused to pay back £3,000 to its customer despite two ombudsman rulings in his favour.
January 14, 2026 • 44m
The team investigates why court rulings aren’t being enforced against the businesses that owe their customers money – and what can be done about it.
January 15, 2026 • 44m
The team investigate why an insurance company declined a no-fault claim after a fire spread from the house next door.
January 16, 2026 • 44m
A couple who planned a holiday to Honolulu say their four-day stop-off in Las Vegas was wiped out by a series of flight cancellations and delays.
January 19, 2026 • 44m
When a woman’s garden wall is flattened and a couple’s camper van is wrecked by careless delivery drivers, the team find out why t...Read more
January 20, 2026 • 44m
The team in Salford investigate how it was possible for a company to invent fake debts against other businesses, take their direct...Read more
January 21, 2026 • 43m
A couple from Dorset say their beloved home has been wrecked by water damage after a series of delays to their insurance claim and building work.
January 22, 2026 • 44m
Residents of an apartment block in Oldham who were forced to leave their flats following the issue of a fire safety notice are des...Read more
January 23, 2026 • 44m
The team hear from holidaymakers caught up in a major hotel fire in Turkey, who say their travel company hasn’t done enough – and ...Read more