September 3, 2022 • 22m
Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch; when she takes a 911 call from a concerned grandfat...Read more
September 3, 2022 • 22m
Matt Reinke has learned the ins and outs of dispatching and is ready to apply for supervisor; he must help a young girl threatened...Read more
September 10, 2022 • 22m
It's a double whammy at dispatch when St. Patrick's Day falls on a Full Moon. Charline takes matters into her own hands when she h...Read more
September 10, 2022 • 22m
Abby navigates being a new mom in a new supervisor; as she oversees the room, her skills are tested when a welfare check spirals i...Read more
September 17, 2022 • 22m
Rookie Steve Schieferstein is new to CVD but brings a wealth of experience as a former EMT in police officer; for 12 hours straigh...Read more
September 17, 2022 • 22m
Melinda Pilat is a bona fide believer in aliens and Bigfoot, thanks to her late father; leaning on his memory, she handles the hor...Read more
September 24, 2022 • 22m
The shift is showered with food and fun during Appreciation Week, but the calls keep coming, including a robbery in real time and ...Read more
September 24, 2022 • 22m
As Dispatch Week winds down, Essence keeps her eye on the prize; Charline and Melanie help a caller track down a cat burglar; disp...Read more
October 1, 2022 • 22m
Dispatcher Arnold Rinas taps into his 15 years of experience to prepare the new trainees for the job; he helps newbie Salena Hall ...Read more
October 1, 2022 • 22m
A year after dispatcher Donna Majoros took the 911 call before her mother passed, she leans on her best friend, Melinda, more than...Read more
October 8, 2022 • 22m
Jessica Merkosky keeps spirits high on the dispatch floor while her shift scrambles to make sense of a reported gunshot victim in ...Read more
October 8, 2022 • 22m
Jennifer Barber is thriving in her first year dispatching at CVD, but when she gets caught in a never-ending cycle of calls involv...Read more
October 15, 2022 • 22m
The team honors their partners and is reminded of the danger police face daily; Savannah Brown, the youngest dispatcher at CVD, is...Read more
October 15, 2022 • 22m
When the dispatchers discover the last day of Police Week falls on Friday the 13th, some embrace the strange, while others struggl...Read more
October 22, 2022 • 22m
Shift supervisors Laura and Charline try their best to celebrate moms working on Mother's Day. When a flood of calls come in to re...Read more
October 22, 2022 • 22m
Dispatcher Savannah Brown settles in at CVD thanks to the support from her police officer spouse, but while helping callers in thr...Read more
October 29, 2022 • 23m
The dispatchers brace for non-stop 911 calls as Memorial Day weekend ends with chaos; while the team handles a household shooting ...Read more
October 29, 2022 • 22m
With only 24 hours to go before Memorial Day finally ends, Charline and the team's determination is put to the ultimate test after...Read more
November 5, 2022 • 22m
The pressure is on Jessica and new trainee Patrick when a panicked woman calls 911 for her unresponsive boyfriend; while Jessica g...Read more
November 5, 2022 • 22m
On Matt's first day as supervisor, he must navigate his new duties while leading the team that trained him just one year ago; anxi...Read more
November 5, 2022 • 22m
With July 4th just around the corner, the dispatchers brace for nonstop complaints and hope for the best. When a block party break...Read more
November 12, 2022 • 22m
It's rookie Savannah's first time dispatching July fourth. While she leans on her team's years of experience, there’s no telling w...Read more