November 6, 2021 • 22m
911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects...Read more
November 6, 2021 • 22m
On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to ...Read more
November 13, 2021 • 22m
911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability...Read more
November 14, 2021 • 22m
Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an o...Read more
November 20, 2021 • 22m
Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are interrupted ...Read more
November 21, 2021 • 22m
Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in at the same ti...Read more
November 27, 2021 • 22m
911 Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional...Read more
November 28, 2021 • 22m
It's dispatcher Marra Wargo's first week in her new position as Supervisor. Despite handling lifelong anxiety, she leads the team ...Read more
December 4, 2021 • 22m
911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands. Together they face back-to-back carjackin...Read more
December 5, 2021 • 22m
Supervisor Christine "Mooch" Muccino drives the shift through a series of crises including a fatal car accident and a horrific sho...Read more
December 11, 2021 • 22m
The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop turns into a fu...Read more
December 12, 2021 • 22m
The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in t...Read more
December 18, 2021 • 22m
It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the ...Read more
December 21, 2021 • 22m
Dispatch Appreciation Week is in full swing, raffle tickets are flowing, costumes are aplenty, and prizes will be won.
January 1, 2022 • 22m
Jessica Merkosky taps into her cheerleader past to raise her team’s spirits and battle the heaviness of 911 calls. Her coworker Ti...Read more
January 1, 2022 • 22m
The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma into light. When Essence t...Read more